One of the great advantages of natural stone is that if it has become damaged, it can be restored, and restoration is virtually always less costly and time-consuming than replacement. If done properly, restoration can result in an installation that looks just as good or better than the original one — the operative phrase being, “if done properly.”

I had a conversation with one of my customers the other day after we finished cleaning and color sealing her grout. She shared the story of how she came to call me. “As so often happens,” she began, “my greatest insights are conceived in the bathroom.” With a bemused look on my face and my curiosity piqued, I couldn’t help but agree and let her regale me with her story. “I was sitting in my downstairs powder room, not thinking about anything in particular, when I noticed how uneven the grout color was.